JIRA CUSTOMIZATION
FOR TV TECHNOLOGY COMPANY

minerva logo
Website: https://www.minervanetworks.com/
Minerva Networks develops video compression technology and broadcast systems.  

PURPOSES

  • Automate the creation of Release Notes documents to ease the product release process by reducing time and resources allocated to writing them.
  • Create the functionality, which allows the client’s customers to edit their own information through the website.

WHAT WE DID

To meet the first goal, Cider developed the add-on that allowed the customer to create release notes directly from Jira ID’s, and export them, in real time, onto a Confluence page, which they could then send to the customer via PDF. We used macros and SQL to pull the information from Jira into Confluence.

As for the second goal, we built a tool that utilizes API’s calling into the records system, showing the customer what details they currently have on file, and allowing them to update those records using API database update requests.

As a result of the work done, the customer reported not only improvements in efficiency but also got ROI within just 60 days.

We are currently supporting Minerva Jira service desk environment. Our team reviews and resolves emerging Jira system issues.

Our company was looking for a combination graphic designer/software developer to create a stadium-style scoreboard. After looking through reviews and recommendations, we initially contacted five different companies. more

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I reached out to Cider after doing a search on Yelp for a mobile app dev shop. After reaching out to a few companies, I settled on Cider. Liked their approach and an option of a Discovery phase for my idea. more

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Cider has been a trusted partner and instrumental in rolling out a number of Salesforce implementation projects for our consulting business. They always deliver on their promises and provide outstanding services. more

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Cider reached out to me for the graphic design of my jewel case and cd covers, within an hour of my request, . Even though Ilya told me this was a little out of what they did, he would give it a stab. more

- Carol P. -

We approached Cider to build out our website. Being careful we took our time in discussing the project. Mike took us through the whole process of cementing our requirements and developing the first version of the site. more

- Vlad K. -

Facing significant issues with our original developers our iOS app was delayed from being released by 8 months. Via a recommendation we connected with team Cider and provided them access to our existing build. more

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